Real people, every day, every hour. Average first response: 90 seconds.
Try resetting your password via "Forgot Password" on the login screen. If that doesn't work, message us on WhatsApp with your registered mobile number — we'll verify and unlock within minutes.
eWallet deposits should clear in under 30 seconds, FPX in 1–3 minutes. If it's been longer, send us a screenshot of the payment confirmation. We'll trace it manually.
eWallets: 1–3 hours typical, 6 hours maximum. FPX bank transfers: same banking day if requested before 4 PM. USDT: 1 hour or less.
Yes. Contact support via WhatsApp and request closure. We'll process within 24 hours. Any remaining balance will be returned to your registered eWallet or bank account.
Account → Responsible Play → Deposit Limit. You can set daily, weekly or monthly caps. Limits take effect immediately and can only be reduced (not increased) on demand — increases require a 24-hour cool-off.